© All rights reserved - Saint Vienna
Terms and conditions:
All prices, both on the webshop and on various social mediapagesare stated in Danish Kroner (DKK) and are always included. VAT and postage. Unless otherwise stated.
Delivery and payment confidentiality: When paying an order on the website, we automatically send an order confirmation to your mail when we have registered your payment. Then we will start packing and sending your order to the stated address.
SAINT VIENNA © SPORTSWEAR offers payment with the world-renowned Paypal and of course Mastercard, VISA and the like.
All orders are delivered with either Post Danmark, GLS, UPS or DAO. Our orders are usually packed and shipped always within a maximum of 2 days after the payment has been registered and received. This, of course, presupposes that the product is in stock.
Our freight solutions have an expected delivery time of 1-5 days, but there may be unforeseen delays from the freight company. We have no influence on this.
The law on deficiencies may apply to goods purchases.
When you buy a product from us as a consumer, you have a 24-month warranty.
This means that you can either get the goods exchanged, repaired, refunded the money or reject the price, depending on the specific situation. Here, however, it is a requirement that the complaint is justified and that the complaint cause has not arisen as a result of incorrect use of the product or other damage-causing behavior. It will in all cases be us who decides this.
A complaint is only valid if a complaint is immediately advertised. If you advertise within two months after the defect is discovered, the complaint will always apply.
In the event that the complaint is approved by us, we will return the product and either exchange for new or refund the money, depending on the specific situation. In all cases, it is us who decides this.
The product is packaged in proper packaging, to be mentioned that we recommend that you get a receipt for shipment, this way we can always get confirmation that the goods have been shipped as agreed. If the item is lost in connection with the shipment and you do not have a valid receipt for shipment, we are not responsible. Of course, we will refund your shipping costs in connection with an approved complaint, but not if the complaint is rejected.
The product is sent to:
SAINT VIENNA © SPORTSWEAR
EDVARD THOMSENS VEJ 2B, 4 tv
2300 KØBENHAVN S / DK
The package in question must be sent to our address and not a packing box or a post office.
When returning the product, please describe the problem in question as detailed as possible.
NOTE! We do not receive packages without distribution or packages sent per. COD.
General right of withdrawal 14 days: You also have the opportunity to use the ordinary statutory right of withdrawal. You must inform us within 14 days of receipt that you wish to cancel your purchase. The message must be provided by firstname.lastname@example.org / Tel no: 28732098 or by using the standard withdrawal form. In your message, you must make clear to us that you wish to exercise your right of withdrawal.
You cannot undo by simply refusing to receive the goods without giving us clear notice of this.
You must pay the direct costs in connection with the goods return shipment. You bear the risk of the goods from the time of delivery of the goods.